One account. Your sites.
Use the client access provided by Hammerhead to review the service information and records shared with your account. Visibility depends on your role, assigned sites and service agreement.
Open client portalYour coverage.
Connected.
A clear view of the work, communication and records available for your authorized Hammerhead Security account.
New to Hammerhead?
We discuss your site, post expectations, reporting needs and communication process before coverage begins. Portal access follows account setup.
Request security coverageOperations with accountability.
Organized service records
BluewaterOS brings scheduling, operational reporting and client-site records into a connected system. Your team confirms the reports and updates included in your assignment.
Clear communication
Agree on escalation contacts and reporting expectations with operations. For urgent assignment concerns, use your established operations contact.
Appropriate access
Client accounts show authorized information. Staff administration, employee records and training management remain separate from the client experience.
Help when you need it
Use the shared support guide for access questions, or contact your Hammerhead representative for service matters.
Help & support ↗